Terms of Service

These terms are an agreement between [ENTITY NAME TO BE INSERTED], a [STATE OF FORMATION] company (“we”, “us”, the “Provider”), and the law firm or other organization that creates an account (“you”, the “Firm”). The person who creates the account confirms they are authorized to bind the Firm.

They take effect when you create an account and continue until the account is closed under section 14.

Docket reads scheduling orders and other case documents you give it, extracts dates from them, stores those dates against your matters, and reminds you about them. That is the entire service.

We are not your lawyers. Using Docket creates no attorney-client relationship with the Provider or with anyone associated with it, and nothing Docket produces is legal advice. Information you put into Docket is not protected by the attorney-client privilege as against the Provider, and could be reachable by subpoena or other compulsory process directed at us. If that matters for a particular matter, do not put it here.

Docket is a tool used by lawyers within their own practice. It does not exercise legal judgment on your behalf, does not decide what a rule requires, and does not supervise your docket.

This is the most important term in this agreement and the one the whole arrangement depends on.

Docket extracts dates automatically and will sometimes be wrong. It may misread a date, miss one entirely, calculate one incorrectly, apply the wrong rule, or fail to notice that an order has been superseded. You are responsible for checking every date against the underlying order and the applicable rules before you rely on it. Docket is a second set of eyes on your docket. It is not your docket.

Each date Docket stores carries the sentence it was read from and, if it was calculated rather than stated, the arithmetic behind it. Those are there so you can check the work quickly. They are not a representation that the work is correct.

You remain solely responsible for calendaring, for meeting deadlines, and for your professional obligations to your clients and to any tribunal. Nothing here shifts any part of that to us.

One account per firm. The account owner may invite colleagues, and each person invited accepts the same acknowledgement the owner gave at signup. We keep a record of those acceptances — who, when, and the exact wording shown — and you can request a copy at any time.

You are responsible for your people’s use of the account, for removing people who leave, and for keeping credentials secure. Tell us promptly at support@airdeskhq.com if you believe an account has been compromised.

Everything you put into Docket — matters, dates, notes, uploaded orders — remains yours, together with your clients’ interests in it. We claim no ownership.

You grant us only the permission needed to run the service for you: to store your data, process it to extract dates, display it back to you, send it to you in the morning brief and the calendar feed, and transmit it to the subprocessors listed in our Privacy Policy. That permission ends when your data is deleted.

We do not sell your data, do not use it for advertising, and do not use it to train machine-learning models.

We access the contents of your matters only at your request, to resolve a support issue you have raised, or where we are legally compelled to. When we do so through our support tools, a record is written that identifies the operator, the reason, and the related support request. You can ask for your access history at any time and we will provide it.

Stated plainly, because a half-true version of this clause is worse than none: that record covers access through the application. It does not cover direct administration of the underlying database, which is restricted to personnel who operate the service and which our hosting provider logs separately. We do not claim that every possible read of your rows is captured in the record we show you.

Automated processing — extracting dates from an order you upload, building your morning brief, serving your calendar feed — is not “access” for this purpose and is not logged as such. No person reads your data in the course of it.

If we receive a subpoena, warrant or other legal demand for your data, we will tell you before responding unless we are prohibited by law from doing so, so that you have the opportunity to object.

The Provider is owned in part by a practising attorney. It is possible that the owner’s law firm may at some point be adverse to a subscriber in a matter.

We will tell you if we become aware that this is the case as to your firm, and you may terminate immediately and receive a refund of any prepaid fees for the unused period. This paragraph does not limit any right you may have to raise the matter with a tribunal.

We treat everything in your account as confidential. We will not disclose it to anyone other than the subprocessors listed in the Privacy Policy, personnel who need it to operate the service, and where legally compelled under section 6.

If we become aware of unauthorized access to or disclosure of your data, we will notify you without undue delay and in any event within 72 hours of confirming it, with what we know about what was affected and what we are doing about it.

We aim to keep Docket running continuously, but we do not promise any particular level of uptime and there is no service credit if it is unavailable. Maintenance, provider outages and failures will happen.

Do not treat the morning brief or the calendar feed as your only notice of a deadline. If Docket is down on the morning a brief was due to go out, no brief goes out, and nothing tells you it did not.

Docket is provided “as is”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, secure, or error-free.

In particular, and without limiting section 3, we make no warranty that any date Docket extracts, calculates or displays is accurate or complete.

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost business or lost goodwill, whatever the theory and even if advised such damages were possible.

This includes a missed deadline and anything that follows from one — a default, a dismissal, a sanction, a bar complaint, or a malpractice claim brought against you by your client. That risk sits with you, which is why section 3 asks you to verify every date.

Our total aggregate liability arising out of or relating to this agreement will not exceed the fees you paid us in the twelve months before the event giving rise to the claim.

Nothing in this section limits liability that cannot be limited under California law, including liability for fraud, willful misconduct, or gross negligence.

You will defend and indemnify us against third-party claims arising from your use of Docket, your data, or your breach of these terms — except to the extent the claim arises from our own gross negligence or willful misconduct.

Fees, billing period and any trial are as stated at signup. Subscription fees are billed in advance and are not refundable except where these terms expressly say otherwise. We will give at least 30 days’ notice by email before any price increase takes effect, and you may terminate before it does.

You may close your account at any time from Settings. We may terminate on 30 days’ written notice, or immediately if you materially breach these terms, do not pay, or use Docket unlawfully.

Deletion is immediate and permanent. Closing the account removes your matters, dates, notes, uploaded orders and every sign-in on the account. There is no backup we can restore from and no grace period. Export your data first — the option is offered on the deletion screen and available any time from Settings.

Your deadlines do not go anywhere when your account does. Make sure every live date is recorded somewhere else before you close it.

If we terminate for convenience under this section, we will refund any prepaid fees for the unused period. Sections 5, 8, 10, 11, 12 and 16 survive termination.

We may change these terms. For a material change we will give at least 30 days’ notice by email to the account owner, and continuing to use Docket after it takes effect means you accept it. If you do not, terminate before then and we will refund any prepaid fees for the unused period.

Where a change alters what the acknowledgement at signup says, we will ask each person on the account to accept the new wording, and the record described in section 4 will show which version each person accepted and when.

California law governs this agreement, without regard to its conflict of laws rules. The state and federal courts located in [COUNTY] County, California have exclusive jurisdiction, and both parties consent to venue there.

These terms, together with the Privacy Policy, are the entire agreement between us on this subject. If any provision is unenforceable, the rest stands. A failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it to a successor in connection with a merger or sale of the business, on notice to you.

Notices to us: support@airdeskhq.com, or [BUSINESS ADDRESS FOR NOTICES]. Notices to you: the email address on the account owner’s profile.